4 Questions to ask your Fleet Consultancy Service Provider
By SMAS INDIA
20 May, 2020
Choosing the right vehicle fleet solutions for your business can have a great impact on your productivity and your profitability in this competitive marketplace. Working with an established vehicle fleet consultancy service providerenables your business to access professional guidance on the right vehicle options available for you. However, when it comes to choosing the vehicle leasing solution in India, there are a lot of questions that need to be asked to make the right choice.
Since there’s so much detailed information available which can make it difficult to weed out the important questions that you should be asking your fleet consultancy service provider, so, here we bring you the most important questions that you should ask your fleet management service provider.
How can you tailor your service around my business needs?
The right vehicle fleet leasing company is the one that can get you the vehicles you need, as & when you require them. A good place to start is by checking the number of vehicles, delivery times, and durations that a provider has vehicles for; this helps in ensuring that they can meet your needs.
The best service providers won’t just be ‘order-takers’ but also good advisers. It is a good sign if your vehicle fleet leasing service provider is advising you on which can be the most economical vehicle to meet your requirements. Usually, bigger service providers have strong partnerships with manufacturers so they may even find a vehicle which can be modified according to your business’s requirements.
Getting convincing answers to this question will give you an idea about how the service provider can fulfil your needs in the long-term.
How will you ensure the vehicle that you’re providing me works?
No one likes to pay for something that’s broken or doesn’t work for a considerable amount of time. It is an unavoidable fact that for smooth running, every vehicle requires continuous maintenance as they are subject to breaking down. So, to keep the costs of vehicle downtime to a minimum, you must ask your service provider about their process for breakdown cover, replacement vehicles, repairs & maintenance, servicing and manufacturer. Finding out whether your fleet solution provider owns their workshops and knowing about their location is also a good practice. This is because if any issue arises, knowing that there’s a workshop nearby that can give you back up is always helpful. The bigger vehicle fleet management service providers like SMAS India have nationwide coverage.
Factors like these can often influence how quickly your vehicle provider can get your business back on the track.
What is included in the price I pay?
For vehicle fleet solutionscheapest is not always the best! This is because service providers offering the lowest prices often tend to offer less as part of the package. So, going for the lowest price could lead you to pay in the long term.
Here are some of the significant services to look for that reputed vehicle fleet leasing service providers’ offer:
Servicing & Maintenance
So if you are planning to lease a vehicle, it would be worth checking the service provider’s policy on damages and excess mileage in order to avoid surprise costs. Any charges that you are paying to the service provider should be transparent. This will also make the running costs of the vehicle easier as you’ll know what’s included in its cost.
How can your services support my business’s growth and continued success?
Asking a service provider about their add-on services can actually help you to distinguish them from the others. If fleet management services are offered by the vehicle leasing company,then it should be a green flag as they can help you to reduce costs, increase efficiencies, and frees up your time that you or your team can utilize to focus on your core business.
Additional benefits that you can ask for are fuel cards, accident management, and insurance.
SMAS India can provide you with the best fleet management and vehicle leasing solutions in India that can be customized to suit your business’s specific needs.